Register your warranty

We are so confident of the reliability and quality of our boilers that we are to offer no quibble warranties.

To make sure your boiler warranty is valid it is important that you carry out these three steps

Register the warranty within 30 days of installation

Make sure your installer completes the Benchmark commissioning checklist and keep it in a safe place

Have your boiler serviced every year by a Gas Safe registered engineer

Oops! Something's not quite right. Please check before going to the next step.
1 About you
2 Boiler details
3 Installer details
4 Customer details

Step 1 - About you...

Are you...

An installer *
A homeowner *

Please note: all fields with (*) are required to continue with your warranty registration

Step 2 - Boiler details

Step 3 - Installer details

Step 4 - Customer details

All done! Thank you for registering the warranty for your Baxi boiler

Please tick the box if you are a member of Baxi Works

If you are a works member, please register the boiler through works in order to claim your Business Points.

Baxi Works is our installer loyalty scheme,designed to support your business and reward you for choosing Baxi.

Warranty registration form

Please tick box to confirm that you do not receive contract support
Contract support
Promotional longer warranties cannot be claimed on boilers supplied under contract support agreements

Please tick the box confirm that the boiler has not been installed as part of the ECO scheme
ECO scheme
The ECO scheme is government energy efficiency scheme that funds intallations of energy efficiency measures

Please tick the box to confirm you have completed the Benchmark checklist
Benchmark checklist
Benchmark is a nationally recognised scheme giving manufacturers and installers responsibility for ensuring best practice when installing and servicing heating and hot water products
Serial number
Please enter the first 14 characters of your serial number or registration code in the serial number box
Security code
Please enter the last 3 characters of your serial number or registration code in the security box
Installation date
Date format must be dd/mm/yyyy and within the last nine months

Please note all fields marked with (*) are required to continue your warranty registration

Please note: all fields marked with (*) are required to continue with your warranty registration.

Gas Safe number
All gas engineers are required to be on the Gas Safe Register by law. The Gas Safe register is an official list of gas engineers who are registered to work safely and legally on all domestic gas appliances.

An annual service is a requirement of the warranty terms and conditions, please confirm if the householder has given permission to be contacted by Baxi in order to arrange an annual service.

Please note: all fields marked with (*) are required to continue with your warranty registration.

Please note a valid email address is required so we can send confirmation of the boiler warranty.

Here are the details of your warranty for you to print for your records. We will also send you a confirmation email.

You have registered a Baxi Platinum Combi with a 10 year parts and labour warranty

  • - Customer's name: John Smith
  • - Telephone number: 01234 567890
  • - Email address: johnsmith@boilers.com
  • - Serial number: BTG102110001EC
  • - Security code: AE4
  • - Installation date: 10/04/2017

It is now mandatory that installers complete a Benchmark checklist when installing a new appliance. This checklist records whether the boiler has been installed correctly. It can be found at the back of the Installation Guide and should be retained over the life of the boiler.

Warranty registration form

Please tick the box confirm that the boiler has not been installed as part of the ECO scheme
ECO scheme
The ECO scheme is government energy efficiency scheme that funds intallations of energy efficiency measures

Please tick the box to confirm the Benchmark checklist was completed
Benchmark checklist
Benchmark is a nationally recognised scheme giving manufacturers and installers responsibility for ensuring best practice when installing and servicing heating and hot water products
Serial number
Please enter the first 14 characters of your serial number or registration code in the serial number box
Security code
Please enter the last 3 characters of your serial number or registration code in the security box
Installation date
Date format must be dd/mm/yyyy and within the last nine months

Please note all fields marked with (*) are required to continue your warranty registration

Please note: all fields marked with (*) are required to continue with your warranty registration.

Gas Safe number
All gas engineers are required to be on the Gas Safe Register by law. The Gas Safe register is an official list of gas engineers who are registered to work safely and legally on all domestic gas appliances.

Please note: all fields marked with (*) are required to continue with your warranty registration.

Please note a valid email address is required so we can send confirmation of the boiler warranty.

Baxi, and our appointed partner Domestic & General Services Ltd who provide registration services and protection plans to accompany our products, would like to send you further information about our products and services. If you agree to be contacted, please tick the relevant boxes.

Post
Phone
Email
SMS
Please tick the box to confirm you have read, understood and accepted the terms and conditions *
We would also like to share your information with other reputable third party companies so that they may send you information about their products and services. If you agree to your information being shared in this way, please tick the box.

Here are the details of your warranty for you to print for your records. We will also send you a confirmation email.

You have registered a Baxi Platinum Combi with a 10 year parts and labour warranty

  • - Customer's name: John Smith
  • - Telephone number: 01234 567890
  • - Email address: johnsmith@boilers.com
  • - Serial number: BTG102110001EC
  • - Security code: AE4
  • - Installation date: 10/04/2017