Welcome to My Baxi
Your dedicated online portal providing a whole host of digital services to support your heating system. Manage important information and documents easily, 24/7. Accessible from your PC, phone or tablet, for a seamless experience. Revisit and explore the ever evolving My Baxi features at your convenience.
- Create your account: Sign-up in minutes and start managing your heating solutions.
- Warranty registration: Easily register your heating or hot water appliance for warranty with our guided step-by-step process.
- Digital documentation: View and download all your warranty documents digitally, providing you with an eco-sustainable paper-free copy.
- Warranty status: Check how long is left on your warranty.
- FAQ’s: Find answers to common questions and get energy saving tips and advice on maintaining your heating system.
- Online repair booking: Experience hassle-free booking feature for repairs, now just a few clicks away.
- Service plans: Explore our range of service and repair plans designed to offer you continuous support and comfort for your household.
Let’s get started!
Supporting our brands
How to keep your warranty valid
Register a warranty
Register the warranty within 30 days of installation
Benchmark checklist
Make sure your installer completes the Benchmark commissioning checklist and keep it in a safe place
Annual boiler service
Have your boiler serviced every year by a Gas Safe registered engineer
Login to access your account
Terms and Conditions
For more detailed information make sure to check out our Warranty Terms and Conditions
Find out moreFAQs
We've shared the answers to some of the most frequently asked questions about our product warranties.
Read more