Register your customers' free Baxi extended warranty

We are so confident in the reliability and performance of our products, that we are proud to offer great warranty packages that give you and your customers complete peace of mind. Online warranty registration is quick and easy. If you are an installer, just complete the form below.

For the attention of the homeowner:

The Baxi Duo-tec Combi HE A, Baxi Platinum Combi HE A and Baxi Megaflo System HE A must be registered by a Gas Safe installer, please refer your installer to this page if your boiler has been installed but has not been registered.

To ensure that the product is protected, Baxi boilers must be registered within 30 days of installation. Please be aware that the warranty card found in the box of the boiler may state a shorter warranty period than those outlined on the Baxi website. In order to qualify for the 7 year warranty on the Baxi Duo-tec Combi HE A and Baxi Megaflo System HE A or the 10 year warranty on the Baxi Platinum Combi HE A, please discard this card and ask your installer to register the boiler using this online form.

In the unlikely event that you do need to report a fault, Baxi’s award-winning aftersales service heateam are there to offer support. With a nationwide network of highly skilled engineers you can rest assured that should there be a problem, it will be fixed as quickly as possible and with minimal disruption.

This is a UK promotion only, for installers in ROI, please visit the Potterton Myson works website.

† Terms & conditions apply, see below for more details

Warranty registration form

* In order for us to have all the information we need to set up a free warranty for your customer please complete all fields of this form.


If you are a works member, please register the boiler through works in order to claim the 7-year warranty on a Baxi Duo-tec Combi HE A and a Baxi Megaflo System HE A or the 10-year warranty on a Baxi Platinum Combi HE A.

Register through works to receive your warranty and Business Points.

The 7-year warranty on Duo-tec HE A and Megaflo System HE A and the 10-year warranty on Platinum HE A are not available to those on contract support.

  • Installers on contract support are not eligible for this offer, click here to register this product for the standard warranty

Customer details

    • Please note confirmation of the warranty will only be sent via email so a valid email address is required.

      If your customer does not have a valid email address, please enter your email address and print the confirmation email for their records.

    Appliance details

    • /
    • First, please enter your serial number above
    • First, please enter your serial number above

    Installer details

      • Baxi would like to contact you in the future to let you know about our exciting product developments and offers, if you are happy for Baxi to contact you in this way, please indicate your preferred contact methods below.

      Please confirm if you accept the terms and conditions to proceed.

      Please confirm you have read, understood and accepted the terms & conditions

      Confirmation of your registration will be sent out to you via email.