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Register your warranty

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Baxi Potterton Main

We are so confident in the reliability and quality of our boilers that we offer warranties of up to 10 years.
To make sure your boiler warranty is valid it is important that you carry out these three steps:

Register the warranty within 30 days of installation

Make sure your installer completes the Benchmark commissioning checklist and keep it in a safe place

Have your boiler serviced every year by a Gas Safe registered engineer

Please read our warranty terms and conditions for more information.

Read warranty terms and conditions
1 About you
2 Boiler details
3 System filter
4 Installer details
5 Customer details

About you...

Please note: all fields with (*) are required to continue with your warranty registration

It is now mandatory that installers complete a Benchmark checklist when installing a new appliance. This checklist records whether the boiler has been installed correctly. It can be found at the back of the Installation Guide and should be retained over the life of the boiler.

If you are a works member, please register the boiler through works in order to claim your Business Points.

Baxi Works is our installer loyalty scheme, designed to support your business and reward you for choosing Baxi.

Register with Baxi Works

Warranty registration form

Boiler details

Please note all fields marked with (*) are required to continue your warranty registration

System filter

Important: please read before making your selection

The warranty length applied to this specific registration will depend on whether our specified system filter has been fitted.

By selecting ‘Yes’*, you are confirming that the Adey magnetic system filter, supplied or specified in the installation and service manual, has been fitted as part of this installation. This will apply the extended warranty period. If you are unsure which Adey system filter is required, please refer to the installation manual provided within the product packaging.

By selecting ‘No’*, this registration will default to the standard warranty period (e.g. 2 years). To ensure this product receives the extended warranty period, your installer must have fitted the Adey magnetic system filter supplied or specified in the installation and service manual.

*Magnetic system filters ensure the continued protection of the boiler and system and are covered in BS7593. They must be installed correctly according to manufacturer instructions and regularly maintained as part of an annual service. Confirmation of installation will be checked by a Baxi Customer Service engineer when attending to a warranty call-out.

Please note: all fields with (*) are required to continue with your warranty registration